Roadside Assistance
Request Recovery
Drag the pin or tap the map to fine-tune the location.
Drag the pin or tap the map to fine-tune the location.
Pin location → see price → pay → track live
Roadside Assistance
Drag the pin or tap the map to fine-tune the location.
Drag the pin or tap the map to fine-tune the location.
A car that will not move needs a clear next step. Pin your pickup and destination below, review the price and arrange recovery through Motorna. Dispatch is available 24/7 across the UAE, with Standard, Sports and VIP choices and a live order page to follow the journey.
The quote is distance-based, with the Motorna fee included in the total shown before payment. Your pickup, destination and selected tier determine the request. Check both pins and review the price before paying; a trip to the nearest garage differs from a journey across emirate boundaries. Any paid-order figures shown here describe recent Motorna jobs, not a fixed UAE-wide tariff.
Standard is the everyday recovery option. Sports is worth considering for a sports car or low-clearance vehicle. VIP is the third available tier. Explain vehicle condition, loading limitations and any special transport requirement so the operator can assess the request. A tier name alone does not guarantee enclosed transport or a particular truck.
Dispatch follows confirmed payment. Return to your order page for status, GPS tracking and the ETA when available. There is no need to keep calling to ask where the truck is. Keep your contact details accurate and your phone available; traffic and access restrictions can change the arrival estimate.
Read the city guides below for local pickup advice in Dubai, Abu Dhabi and Sharjah, or explore sports car recovery for handling considerations. You can choose a garage as the destination and arrange the repair in the same Motorna account. Confirm that the garage can receive the car, and remember that towing and repair are separate bookings.
Enter the pickup and destination to see a distance-based quote with the Motorna fee before payment. The selected Standard, Sports or VIP tier affects the quote. Any recent paid-order figures shown here describe previous Motorna jobs; they are not a guaranteed price for your journey.
Dispatch is available 24/7. A truck is dispatched after payment is confirmed, and availability, road access and traffic affect arrival. Use the ETA on your order page once available rather than planning around a promised number of minutes. Keep the pickup details accurate to help the driver find you.
You can request recovery, but first follow the local police reporting and vehicle-movement instructions. Describe the damage, whether the wheels roll and any access obstruction. The operator needs these details to assess collection; a booking does not replace emergency assistance or authorisation to move an accident vehicle.
Enter the destination in the other emirate when requesting your quote. Review the full route and price before paying, and confirm that the receiving garage can accept the car. A longer journey is quoted for its actual pickup and drop-off, not a fixed city-to-city rate.
Pay by card or Mamo Pay using the options presented at checkout. Review the total before confirming. Payment comes before dispatch; the order page shows the next steps after confirmation. Keep your account available so you can return to the recovery request and follow its progress.
Yes. Open the order page in your account for GPS tracking and the ETA when available. Follow the status there instead of repeatedly calling for location updates. Traffic and the approach to your pickup can change the estimate, so treat it as guidance rather than a fixed arrival time.