Roadside Assistance
Request Recovery
Drag the pin or tap the map to fine-tune the location.
Drag the pin or tap the map to fine-tune the location.
Pin location → see price → pay → track live
Roadside Assistance
Drag the pin or tap the map to fine-tune the location.
Drag the pin or tap the map to fine-tune the location.
A low front bumper, a valuable body kit or a restricted parking ramp deserves attention before a recovery truck arrives. For sports car recovery in Dubai and luxury car recovery across the UAE, start with the pickup and destination below. Review Sports and VIP, describe the car clearly and check the quote before paying. Dispatch is available 24/7, with progress and tracking on your order page.
The price is based on the journey and selected tier, with the Motorna fee included in the total before payment. Enter the real pickup and drop-off points and check the access at both ends. A basement collection and a street-level handover can raise different loading questions even when the map distance looks similar.
Where a recent paid-order band is shown, it uses Sports and VIP orders only. It describes what those customers paid on Motorna, not a valuation-based charge or a guaranteed price for your vehicle. Review your own quote after choosing the tier and route.
Sports is the tier to consider for a sports car or a vehicle with low ground clearance. Tell the operator about modified suspension, front splitters and any part that projects beyond the standard bodywork. Explain whether the vehicle starts, steers and rolls so loading suitability can be assessed before collection.
VIP is an additional tier to compare for your transport requirements. If you are looking for an enclosed flatbed, state that requirement explicitly and confirm the available truck configuration before booking. Neither the Sports nor VIP label alone is a promise of enclosure, a specific ramp angle or particular protective equipment.
Standard remains the everyday recovery choice in the form. Choose according to the car and collection conditions rather than its badge or purchase price alone. For any tier, describe wheel damage, a locked transmission or access restrictions accurately. The operator needs the practical details to assess the move.
Once payment is confirmed, follow dispatch and the journey on the order page. GPS tracking and the ETA are available there when supplied, helping you coordinate with the receiving garage without repeated location calls. An estimate can change with traffic or site access, so keep checking the current status.
If the car is going to a specialist workshop, confirm its receiving hours and entrance before choosing the destination. You can browse garages and book repair work using the same Motorna account. Recovery and workshop work are separate bookings; a transport quote does not include diagnosis or repair.
In Dubai Marina and JLT, check whether the car can reach street level safely and describe the parking ramp. In Al Quoz or Mussafah, identify the workshop entrance rather than the centre of the industrial district. Across the UAE, include gate restrictions and a contact who can coordinate access. Never attempt a risky drive simply to make collection easier.
If you are stranded on a road, prioritise a safe waiting position away from traffic. For an accident, follow the local police reporting and movement instructions before arranging transport. Tell the operator about damage and the precise location; a recovery request does not replace emergency assistance.
Enter the pickup and destination to see a distance-based quote with the Motorna fee before payment. The selected Standard, Sports or VIP tier affects the quote. Any recent paid-order figures shown here describe previous Motorna jobs; they are not a guaranteed price for your journey.
Dispatch is available 24/7. A truck is dispatched after payment is confirmed, and availability, road access and traffic affect arrival. Use the ETA on your order page once available rather than planning around a promised number of minutes. Keep the pickup details accurate to help the driver find you.
You can request recovery, but first follow the local police reporting and vehicle-movement instructions. Describe the damage, whether the wheels roll and any access obstruction. The operator needs these details to assess collection; a booking does not replace emergency assistance or authorisation to move an accident vehicle.
Enter the destination in the other emirate when requesting your quote. Review the full route and price before paying, and confirm that the receiving garage can accept the car. A longer journey is quoted for its actual pickup and drop-off, not a fixed city-to-city rate.
Pay by card or Mamo Pay using the options presented at checkout. Review the total before confirming. Payment comes before dispatch; the order page shows the next steps after confirmation. Keep your account available so you can return to the recovery request and follow its progress.
Yes. Open the order page in your account for GPS tracking and the ETA when available. Follow the status there instead of repeatedly calling for location updates. Traffic and the approach to your pickup can change the estimate, so treat it as guidance rather than a fixed arrival time.