Roadside Assistance
Request Recovery
Drag the pin or tap the map to fine-tune the location.
Drag the pin or tap the map to fine-tune the location.
Pin location → see price → pay → track live
Roadside Assistance
Drag the pin or tap the map to fine-tune the location.
Drag the pin or tap the map to fine-tune the location.
If your car stops in Sharjah, you can arrange recovery and choose the destination from this page. Pin the vehicle accurately, select Standard, Sports or VIP and check the quote before payment. Motorna provides 24/7 dispatch and tracking in your account. Whether the car needs to reach a nearby Industrial Area workshop or your usual garage in another emirate, start with the actual journey you need rather than a general district name.
Your price starts with a distance-based quote for the pickup and destination, plus the Motorna fee. Choose the recovery tier and review the total before payment. A short transfer to a nearby workshop and a journey to another emirate are different trips, so a single advertised starting price would not describe both fairly.
Use the map to check both pins before asking for the quote. A building name alone may point to the wrong entrance or the opposite side of a divided road. If you change the destination or tier, review the resulting price again. Where enough recent paid orders are available, the figures below provide context about those jobs, not a replacement for your own quote.
Standard is the starting option for everyday car recovery. Enter the make, model and condition accurately so the operator understands what needs collecting. A car that will not start can present a different loading situation from one with damaged wheels or restricted steering.
Sports is the option to consider for a sports car or a vehicle with limited ground clearance. Describe low bumpers, body kits and access ramps before collection. Choosing the tier does not replace checking that the loading approach suits the actual car and location.
VIP is the third recovery tier for customers considering a different transport requirement. Review the available option and explain any particular handling or enclosure request before committing. Standard, Sports and VIP are the booking choices; do not assume that a tier name guarantees a particular truck configuration.
Tow straight to a verified garage and book the repair in the same account. Browse the active garages below, compare the work they offer and confirm the receiving arrangements before selecting a destination. Recovery gets the car there; the repair is a separate booking with the garage.
Browse garages in SharjahAfter payment confirmation, use the order page to follow dispatch and the recovery journey. GPS tracking and the ETA, when available, help you see where the truck is without repeated phone calls. Keep that page handy while you wait, and make sure the contact number on the request reaches you.
An ETA is an estimate, especially around busy junctions, access gates and parking ramps. Watch for status changes rather than assuming the original estimate cannot change. Accurate pickup notes give the driver useful context while the order page gives you a shared place to follow progress.
Put your hazard lights on and keep passengers away from traffic. When leaving the car is safe, get out on the side away from moving vehicles and wait behind the safety barrier. Do not cross a slip road to look for the driver, and do not attempt a roadside repair where approaching traffic leaves no safe working space. Call 999 if there is an emergency or anyone is injured. After a collision, contact Sharjah Police for reporting instructions and follow their directions before moving the vehicle. On E311, confirm the direction and nearest exit; near the Dubai border, the wrong carriageway pin can send a truck on a different approach. In industrial streets, identify a safe meeting point without blocking workshop entrances. Respect hard-shoulder restrictions and never drive along the shoulder to reach the truck. Keep your phone charged and available while waiting in a protected place away from the road.
Sharjah Industrial Areas are not one destination: include the area number, workshop name and usable entrance so collection and delivery can be planned properly. In Al Nahda, a car in a residential basement may need a different approach from one beside the building. In Muwaileh, share a recognisable entrance or landmark and explain access restrictions. E311 journeys need an accurate pin on the correct carriageway and a clear direction of travel. For a drop-off across the Dubai boundary, choose that garage in the destination field before requesting a price. The same booking flow supports the route without assuming that the closest workshop is the one you want.
Enter the pickup and destination to see a distance-based quote with the Motorna fee before payment. The selected Standard, Sports or VIP tier affects the quote. Any recent paid-order figures shown here describe previous Motorna jobs; they are not a guaranteed price for your journey.
Dispatch is available 24/7. A truck is dispatched after payment is confirmed, and availability, road access and traffic affect arrival. Use the ETA on your order page once available rather than planning around a promised number of minutes. Keep the pickup details accurate to help the driver find you.
You can request recovery, but first follow the local police reporting and vehicle-movement instructions. Describe the damage, whether the wheels roll and any access obstruction. The operator needs these details to assess collection; a booking does not replace emergency assistance or authorisation to move an accident vehicle.
Enter the destination in the other emirate when requesting your quote. Review the full route and price before paying, and confirm that the receiving garage can accept the car. A longer journey is quoted for its actual pickup and drop-off, not a fixed city-to-city rate.
Pay by card or Mamo Pay using the options presented at checkout. Review the total before confirming. Payment comes before dispatch; the order page shows the next steps after confirmation. Keep your account available so you can return to the recovery request and follow its progress.
Yes. Open the order page in your account for GPS tracking and the ETA when available. Follow the status there instead of repeatedly calling for location updates. Traffic and the approach to your pickup can change the estimate, so treat it as guidance rather than a fixed arrival time.